Modern Slavery Statement

Company leadership commitment banner Our commitment: This Modern Slavery Statement sets out the actions we take to prevent slavery, forced labour and human trafficking across our operations and supply chain. We declare a clear zero-tolerance policy toward any form of modern slavery or exploitation. Our anti-slavery statement reflects a commitment to respect human rights and to integrate robust safeguards into procurement, employment and partner relationships.

We recognise that a comprehensive modern slavery and human trafficking statement must be driven by leadership and embedded throughout organisational processes. Our Board and senior management are accountable for implementing and resourcing this modern slavery policy, ensuring that responsibilities are clear and that progress is reported within governance cycles. Transparency and continuous improvement are core to our approach.

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Policy scope and principles

This anti-slavery policy applies to all employees, contractors, suppliers and third parties working for or on behalf of the organisation. We expect suppliers to adhere to equivalent standards and to cooperate with our efforts to identify and remediate any instances of slavery or trafficking. We will not tolerate the use of forced labour, debt bondage, child labour, involuntary servitude or abusive working conditions.

We operate a risk-based due diligence framework for our supply chain and operations. As part of our procurement and vendor management, we conduct supplier risk assessments, site visits and contractual clauses that require compliance with our modern slavery policy. Where risks are identified we deploy mitigation measures and, where necessary, require corrective action plans and follow-up audits to ensure remediation is completed.

Workers and inspectors discussing compliance

Supplier audits and monitoring

We carry out regular audits of suppliers and high-risk sites. Audits may include document reviews, worker interviews and on-site inspections conducted by internal teams or independent third-party auditors. Key audit elements include:

  • Verification of employment records and pay practices;
  • Assessment of recruitment practices and third-party labour providers;
  • Review of working hours, living conditions and the presence of recruitment fees;
  • Evidence of worker grievance mechanisms and freedom of movement.

We maintain multiple reporting channels to enable safe, confidential and, where requested, anonymous reporting of concerns. These reporting channels are available to employees, suppliers and other stakeholders and include internal hotlines, secure online reporting tools and designated compliance contacts. Reports are triaged and investigated, and we keep complainants informed of outcomes where appropriate.

Confidential reporting channel graphic Reporting and remediation: When allegations arise we act promptly to protect affected individuals, preserve evidence and engage independent experts as needed. Remediation may include medical and legal support for victims, changes to supplier arrangements, contractual sanctions and termination where suppliers fail to remedy issues. We document all investigations, corrective actions and monitoring steps to ensure accountability.

Annual review and governance meeting Continuous improvement and review — We review this statement and our processes at least annually to reflect evolving risks, legislative changes and lessons learned from investigations and audits. The annual review includes a formal evaluation of supplier performance, incident trends and the effectiveness of our training and awareness programmes. Training on modern slavery and human trafficking is mandatory for relevant employees, procurement teams and key suppliers.

Key commitments: We commit to the following practical measures to prevent modern slavery across our value chain:

  • Zero-tolerance policy toward modern slavery, embedded in contracts and supplier codes of conduct;
  • Risk-based supplier audits, monitoring and independent verification;
  • Multiple secure reporting channels and robust investigation procedures;
  • Remediation processes to support victims and correct non-compliance;
  • Annual review of the modern slavery and human trafficking statement and continuous improvement of policies and training.

We believe that a credible anti-slavery statement requires active governance, sustained resourcing and collaboration with suppliers, civil society and industry peers. Through our ongoing efforts to strengthen due diligence, supplier engagement and remediation, we seek to reduce the risk of exploitation and to ensure respectful, safe and lawful working conditions within our operations and across the supply chain.

Accountability and next steps

Our leadership will review progress against this modern slavery statement annually and publish outcomes internally. We will continue to refine our supplier audit programme, enhance reporting accessibility, and increase training coverage. The organisation expects all stakeholders to support these objectives and to report concerns promptly so that appropriate action can be taken.

Conclusion

This anti-slavery statement summarises our approach to preventing modern slavery and trafficking. We remain committed to vigilance, swift remedy and continuous review to ensure our operations and supply chains do not contribute to exploitation, and to drive meaningful improvements over time.

Docklands Cleaners

Statement outlining zero-tolerance, supplier audits, reporting channels and annual review to prevent modern slavery across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

From the booking team call to the staff leaving the property, I felt totally at ease and well taken care of by professionals. The deep clean left my house spotless; carpets were literally sparkling clean and smelled so fresh.

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D

We have used Docklands Cleaning Services twice, and both times have exceeded our expectations. The cleaner was perfectly punctual and highly proficient. We strongly recommend them.

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K

He was friendly and professional, did the job in a timely manner, and made my couch, love seat, chaise, and recliner clean and fresh once again.

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P

Impressed by Docklands Cleaning's professionalism and dependability for home cleaning needs. Would gladly recommend.

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D

I've only had excellent service from this company. 10/10 and I plan to keep using them.

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A

I've used Docklands Cleaning Company for a few months now and every cleaning has met my expectations. The cleaner is lovely, efficient, and leaves the house sparkling. Highly recommend their service.

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B

With Docklands Cleaning Agency as my support, my Airbnb guests always arrive to a spotless home. Their thoroughness stands out, and they're happy to adjust to any schedule. They clean, wash linens, and more.

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J

From the start, Docklands Cleaning Company impressed me with their professionalism and results. My carpets and upholstery are spotless, including previous pet stains.

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S

CleanersDocklands's regular fortnightly cleans have been fantastic. We've found their team friendly and professional with every interaction. I wouldn't hesitate to recommend them.

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P

Docklands Cleaning Services has always provided a reliable and professional service. We've used them for a long time. The cleaner who visits us weekly is friendly, diligent, and great with our children.

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